Arbor Hospice

2366 Oak Valley Drive, Ann Arbor
Michigan, 48103

 734-662-5999   Maps & Directions
Arbor Hospice, also known as Personalized Nursing Service, Inc. is a hospice care center situated at Ann Arbor, Michigan. This palliative care is medicare certified, hence if you are covered by medicare, medicare will pay the hospice for your care. Arbor Hospice accommodated approx. 1081 Medicare beneficiaries whose average age was 83 years in CY2016. Unique hospice identification number provided by medicare to this hospice care is 231526. Arbor Hospice comes under the CMS regional office located at Chicago. This CMS regional office covers all hospices located in Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin. Services provided at Arbor Hospice mainly includes home health aide, counseling, medical social services, medical supply services, nursing services, occupational therapy, physician services, physical therapy, short term inpatient care, speech pathology services.
Arbor Hospice provides special care for people who are terminally ill. This involves a team-oriented approach that addresses the medical, physical, social, emotional, and spiritual needs of the patient. Hospice also provides support to the patient’s family or caregiver.

Complete Hospice Profile:
Arbor Hospice, Inc. type, unique identification code, ownership type, accreditation,short term inpatient care type, address, contact number, fax number and all other information is provided as below. Recipients can directly walkin or can call on the below given phone number for appointment.
Hospice ID (CCN) 231526
Hospice’s Ownership Type:Non-Profit
Short-term inpatient care provided:Acute & Respite care
Accreditation Community Health Accreditation Partner (CHAP)
Hospice Address:2366 Oak Valley Drive, Ann Arbor,
Michigan, 48103
CMS Regional Office Chicago
Medicare Certification:
Medicare certification details of Arbor Hospice with certification date, type, current status, certification provider, MAC, CBSA Code are stated below.
Medicare Certified:Yes
Medicare Certification Date:25 Mar, 1988
Current Status: Active Provider
Latest visit of the Health or LSC survey: 01 May, 2014
Status at the time of certification survey: In Compliance
Waiver of any life safety code: No
Latest Certification Type: Recertification
Certificate Provider: Chicago CMS Regional Office
MAC National Government Services
CBSA Code 11460 (Urban)
National Hospice Spending and Utilization (2016):
National Hospice Spending and Utilization based on CY2016 for Arbor Hospice are stated below it includes number of beneficiaries, average age of beneficiaries accommodated in hospice, total medicare payment amount received by hospice, total charge amount of the hospice.
Beneficiaries 1081
RHC Days (in %) 99
Physician Services 415
Average Age of Beneficiary 83 year
Total Medicare Payment Amount $ 10,784,717
Total Medicare Standard Payment Amount $ 10,886,092
Total Charge Amount $ 17,254,473

Average Service Hours per Day

Arbor Hospice provided an average of 0.24 hours per day of home health, 0.38 hours per day of Skilled Nursing, 0.07 hours per day of Social Service hospice care.

Average Hospice Care Days

Arbor Hospice have 256 Medicare beneficiaries with 7 or fewer hospice care days, 307 Medicare beneficiaries with more than 60 hospice care days, 115 Medicare beneficiaries with more than 180 hospice care days.

Beneficiaries by Gender

Arbor Hospice rendered hospice services to 440 Male and 641 Female Medicare beneficiaries in a calendar year.

Beneficiaries by Race

Arbor Hospice provided hospice care to 977 White, 65 Black, 16 Asian, 12 Hispanic, 11 Other Medicare beneficiaries in a calendar year.

Medicare/Medicaid Eligible Beneficiaries

At Arbor Hospice, 311 beneficiaries enrolled in Medicare Advantage and 178 beneficiaries were eligible for Medicaid for at least one month of hospice care in the calendar year.

Beneficiaries with Primary Disease Diagnosis

At Arbor Hospice, distinct Medicare beneficiaries who received hospice care for a primary diagnosis are 365 of Cancer, 146 of Dementia, 87 of Stroke, 181 of Heart Disease, 91 of Respiratory 211 of Other Diseases

Site-of-service Hospice Beneficiaries

At Arbor Hospice, distinct Medicare beneficiaries who received the majority of their hospice care days are 518 at home, 155 in an assisted living facility, 217 in a long term care or non-skilled nursing facility, 13 in a skilled nursing facility, in a long term care hospital, psychiatric facility, home care in a hospice facility or unknown facility.

Services Provided:
Services available at Arbor Hospice are mentioned below along with the information that who will provide the service like whether it will be provided by hospice staff or will be arranged from any 3rd source or outer source.
Services AvailableProvided By
Home Health AideHospice Staff
CounselingHospice Staff
Medical Social ServicesHospice Staff
Medical Supply ServicesHospice Staff
Nursing ServicesHospice Staff
Occupational TherapyProvided under Arrangement
Physician ServicesProvided under Arrangement
Physical TherapyProvided under Arrangement
Short Term Inpatient CareHospice Staff
Speech Pathology ServicesProvided under Arrangement

Quality of Patient Care:
Quality of patient care is measured based on the survey done by the patients who received the hospice care, as well as the experiences of their informal primary caregivers. Main points included in the survey are treatment preferences, beliefs/values addressed (if desired by the patient), pain screening, pain assessment, dyspnea screening, dyspnea treatment,patients treated with an opioid who are given a bowel regimen.
Measure NameScore (in %)National Average
Treatment Preferences 100.098.3
Beliefs/Values Addressed (if desired by the patient) 99.893.6
Pain Screening 99.693.9
Pain Assessment 90.977.7
Dyspnea Screening 100.097.3
Dyspnea Treatment 95.494.6
Patients Treated with an Opioid who are Given a Bowel Regimen 97.993.3
Employee Count:
Arbor Hospice employee information is available below according to the service area, it is also divided among volunteer and employed count.
Services Employed CountVolunteer Count
Home Health Aide320
Counseling8.9 0
Medical Social Services12.80
Registered Nurses420
Practical/Vocational Nurses9.7 0
Other Personnel71 7.2
Authorized/Official Person Profile:
Officially authorized person to contact for any management issues or complaints of this hospice are as below. Person's position and contact details are also mentioned below.
Name: Mrs. Gloria D Brooks
Position: President & Chief Executive Officer
Contact Number: 734-662-5999
Professional Identification Codes:
NPI number stands for National Provider Identifier which is a unique 10-digit identification number issued to health care providers in the United States by the Centers for Medicare and Medicaid Services (CMS).
NPI details of stated hospice are as mentioned below.
NPI Number: 1447256003
NPI Enumeration Date: 28 Jun, 2005
NPI Last Update On: 08 Jul, 2013
Medical Licenses:
Hospice can have one or more medical licenses for different specialities in the same state or different states. Related medical licenses for Arbor Hospice are as mentioned below.
SpecializationLicense NumberStateStatus
Nursing Facility/intermediate Care Facility 814140MichiganPrimary
Home Health Secondary
Other Medical Identifiers:
Other legacy medical identifiers of the hospice such as Medicaid, Medicare PIN, NSC, UPIN etc. are mentioned as below.
100125OtherMichiganCare Choices
P08713OtherMichiganBlue Care Network
000000005460OtherMichiganCape Health Plan
08713OtherMichiganBlue Cross Hospice
123952OtherMichiganGreat Lakes Health Plan
009529OtherMichiganMidwest Health Plan
Business Mailing Address:
Business mailing address can be used for mailing purpose only, for visiting purpose patients need to refer above mentioned address.
Address: 2366 Oak Valley Dr,
Ann Arbor, Michigan
Zip: 48103-8944
Phone Number: 734-662-5999
Fax Number: 734-662-9000
Patients can reach Arbor Hospice, Inc. at 2366 Oak Valley Drive, Ann Arbor, Michigan or can call to book an appointment on 734-662-5999.

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