Customcare Hospice & Palliative Care Inc is a hospice care center situated at Van Nuys, California. This palliative care is medicare certified, hence if you are covered by medicare, medicare will pay the hospice for your care. Customcare Hospice & Palliative Care Inc accommodated approx. 50 Medicare beneficiaries whose average age was 76 years in CY2022. Unique hospice identification number provided by medicare to this hospice care is A01718. Customcare Hospice & Palliative Care Inc comes under the CMS regional office located at San Francisco. This CMS regional office covers all hospices located in Arizona, California, Hawaii, Nevada, Pacific Territories. Services provided at Customcare Hospice & Palliative Care Inc mainly includes home health aide, counseling, homemaker, medical social services, medical supply services, nursing services, occupational therapy, other, physician services, physical therapy, short term inpatient care, speech pathology services.
Customcare Hospice & Palliative Care Inc provides special care for people who are terminally ill. This involves a team-oriented approach that addresses the medical, physical, social, emotional, and spiritual needs of the patient. Hospice also provides support to the patient’s family or caregiver.
Hospice Profile:
Customcare Hospice & Palliative Care Inc type, unique identification code, ownership type, accreditation,short term inpatient care type, address, contact number, fax number and all other information is provided as below.
Recipients can directly walkin or can call on the below given phone number for appointment.
| Hospice ID (CCN) | A01718 |
| Hospice’s Ownership Type: | For-Profit (06 Proprietary - Corporation) |
| Accreditation | Accreditation Commission for Health Care (ACHC) |
| Hospice Address: | 6320 Van Nuys Blvd, Suite 403, Van Nuys,
California, 91401 |
| County: | Los Angeles |
| Phone: | (81-8) -582-8186 |
| CMS Regional Office | San Francisco |
Medicare Certification:
Medicare certification details of Customcare Hospice & Palliative Care Inc with certification date, type, current status, certification provider, MAC, CBSA Code are stated below.
| Medicare Certified: | Yes |
| Medicare Certification Date: | 15 Jan, 2020 |
| Current Status: | Active Provider |
| Latest visit of the Health or LSC survey: | 15 Jan, 2020 |
| Certificate Provider: | CMS Regional Office |
| Provider's Billing ID: | 1366908030 |
| CBSA Code | 31084 (Urban) |
| Federal Certification Status | Certified (as on 01 Apr, 2024) |
National Hospice Spending and Utilization (2022):
National Hospice Spending and Utilization based on FY 2022 for Customcare Hospice & Palliative Care Inc are stated below it includes number of beneficiaries, average age of beneficiaries accommodated in hospice, total medicare payment amount received by hospice, total charge amount of the hospice.
| Beneficiaries | 50 |
| RHC Days (in %) | 100 |
| Episode or Stay Count | 51 |
| Total Nursing Minutes | 99000 Minutes (1650 Hours) |
| Days of Service | 7,723 |
| Average Age of Beneficiary | 76 year |
| Average Risk Score of Beneficiaries | 2.37 |
| Total Medicare Payment Amount | $ 1,524,790 |
| Total Medicare Standard Payment Amount | $ 1,302,853 |
| Total Medicare Allowed Payment Amount | $ 1,524,790 |
| Total Charge Amount | $ 1,572,730 |
Average Hospice Visit Count
Customcare Hospice & Palliative Care Inc have 1650 skilled nursing visits, 266 social work visits and 345 Number of home health aide visits provided by the home health agency or hospice.
Beneficiaries by Gender
Customcare Hospice & Palliative Care Inc rendered hospice services to 40% Male and 60% Female Medicare beneficiaries in a Fiscal year.
Beneficiaries by Race
Customcare Hospice & Palliative Care Inc provided hospice care to 74% Hispanic, 13% not disclosed Medicare beneficiaries in a Fiscal year.
Medicare/Medicaid Eligible Beneficiaries
At Customcare Hospice & Palliative Care Inc, 76% of Medicare beneficiaries qualified to receive Medicare and Medicaid benefits, (also be referred to as dual eligibility). Beneficiaries are classified as a dual if in any month in the given calendar year they were receiving full or partial Medicaid benefits.
Services Provided:
Services available at Customcare Hospice & Palliative Care Inc are mentioned below along with the information that who will provide the service like whether it will be provided by hospice staff or will be arranged from any 3rd source or outer source.
| Services Available | Provided By |
| Home Health Aide | Hospice Staff |
| Counseling | Hospice Staff |
| Homemaker | Hospice Staff |
| Medical Social Services | Hospice Staff |
| Medical Supply Services | Provided under Arrangement |
| Nursing Services | Hospice Staff |
| Occupational Therapy | Provided under Arrangement |
| Other | Hospice Staff |
| Physician Services | Combination |
| Physical Therapy | Provided under Arrangement |
| Short Term Inpatient Care | Provided under Arrangement |
| Speech Pathology Services | Provided under Arrangement |
Quality of Patient Care:
Quality of patient care is measured based on the survey done by the patients who received the hospice care, as well as the experiences of their informal primary caregivers.
Main points included in the survey are treatment preferences, beliefs/values addressed (if desired by the patient), pain screening, pain assessment, dyspnea screening, dyspnea treatment,patients treated with an opioid who are given a bowel regimen.
| Measure Name | Score (in %) | National Average |
| Treatment Preferences | 95.0 | 98.3 |
| Beliefs/Values Addressed (if desired by the patient) | 95.0 | 93.6 |
| Pain Screening | 95.0 | 93.9 |
| Pain Assessment | Not Available | 77.7 |
| Dyspnea Screening | 95.0 | 97.3 |
| Dyspnea Treatment | 100.0 | 94.6 |
| Patients Treated with an Opioid who are Given a Bowel Regimen | Not Available | 93.3 |
Employee Count:
Customcare Hospice & Palliative Care Inc employee information is available below according to the service area, it is also divided among volunteer and employed count.
| Services | Employed Count | Volunteer Count |
| Home Health Aide | 1.0 | 0.0 |
| Counseling | 1.0 | 0.0 |
| Homemaker | 1.0 | 0.0 |
| Medical Social Services | 1.0 | 0.0 |
| Registered Nurses | 1.0 | 0.0 |
| Practical/Vocational Nurses | 1.0 | 0.0 |
| Other Personnel | 0.0 | 1.0 |
| Physician Services | 1.0 | 0.0 |
| TOTAL | 7.0 | 1.0 |
Authorized/Official Person Profile:
Officially authorized person to contact for any management issues or complaints of this hospice are as below. Person's position and contact details are also mentioned below.
| Name: | Arsen Zaratsian |
| Position: | Ceo |
| Contact Number: | 818-582-8186 |
Professional Identification Codes:
NPI number stands for National Provider Identifier which is a unique 10-digit identification number issued to health care providers in the United States by the Centers for Medicare and Medicaid Services (CMS).
NPI details of stated hospice are as mentioned below.
| NPI Number: | 1366908030 |
| NPI Enumeration Date: | 18 Feb, 2019 |
| NPI Last Update On: | 18 Feb, 2019 |
Medical Licenses:
Hospice can have one or more medical licenses for different specialities in the same state or different states. Related medical licenses for Customcare Hospice & Palliative Care Inc are as mentioned below.
| Specialization | License Number | State | Status | |
| Hospice Care, Community Based | | | Primary | |
Other Medical Identifiers:
Other legacy medical identifiers of the hospice such as Medicaid, Medicare PIN, NSC, UPIN etc. are mentioned as below.
| Identifier | Type | State | Issuer |
| 1 | Medicaid | California | |
Business Mailing Address:
Business mailing address can be used for mailing purpose only, for visiting purpose patients need to refer above mentioned address.
| Address: | 6320 Van Nuys Blvd Ste 403,
Van Nuys, California |
| Zip: | 91401-2696 |
| Phone Number: | -- |
Patients can reach Customcare Hospice & Palliative Care Inc at
6320 Van Nuys Blvd, Suite 403, Van Nuys, California or can
call to book an appointment on (81-8) -582-8186.
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