Grace Hospice



  
7447 Business Park Drive, Suite 102, Norfolk
Virginia, 23513

 757-644-0180   Maps & Directions
Grace Hospice, also known as Pinnacle Senior Care is a hospice care center situated at Norfolk, Virginia. This palliative care is medicare certified, hence if you are covered by medicare, medicare will pay the hospice for your care. Grace Hospice accommodated approx. 322 Medicare beneficiaries whose average age was 85 years in CY2016. Unique hospice identification number provided by medicare to this hospice care is 491609. Grace Hospice comes under the CMS regional office located at Philadelphia. This CMS regional office covers all hospices located in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia. Services provided at Grace Hospice mainly includes home health aide, counseling, homemaker, medical social services, medical supply services, nursing services, occupational therapy, physician services, physical therapy, short term inpatient care, speech pathology services.
Grace Hospice provides special care for people who are terminally ill. This involves a team-oriented approach that addresses the medical, physical, social, emotional, and spiritual needs of the patient. Hospice also provides support to the patient’s family or caregiver.


Complete Hospice Profile:
Pinnacle Senior Care type, unique identification code, ownership type, accreditation,short term inpatient care type, address, contact number, fax number and all other information is provided as below. Recipients can directly walkin or can call on the below given phone number for appointment.
Hospice ID (CCN) 491609
Hospice’s Ownership Type:Non-Profit
Short-term inpatient care provided:Acute & Respite care
Accreditation Community Health Accreditation Partner (CHAP)
Hospice Address:7447 Business Park Drive, Suite 102, Norfolk,
Virginia, 23513
County:Norfolk City
Phone:757-644-0180
Fax:855-618-6655
CMS Regional Office Philadelphia
Medicare Certification:
Medicare certification details of Grace Hospice with certification date, type, current status, certification provider, MAC, CBSA Code are stated below.
Medicare Certified:Yes
Medicare Certification Date:14 Jun, 2013
Current Status: Active Provider
Latest visit of the Health or LSC survey: 18 May, 2016
Status at the time of certification survey: In Compliance
Waiver of any life safety code: No
Latest Certification Type: Validation
Certificate Provider: Philadelphia CMS Regional Office
MAC Cgs Administrators Hhh
CBSA Code 47260 (Urban)
National Hospice Spending and Utilization (2016):
National Hospice Spending and Utilization based on CY2016 for Grace Hospice are stated below it includes number of beneficiaries, average age of beneficiaries accommodated in hospice, total medicare payment amount received by hospice, total charge amount of the hospice.
Beneficiaries 322
RHC Days (in %) 99
Average Age of Beneficiary 85 year
Total Medicare Payment Amount $ 4,361,130
Total Medicare Standard Payment Amount $ 4,605,026
Total Charge Amount $ 8,235,595

Average Service Hours per Day

Grace Hospice provided an average of 0.23 hours per day of home health, 0.19 hours per day of Skilled Nursing, 0.04 hours per day of Social Service hospice care.

Average Hospice Care Days

Grace Hospice have 48 Medicare beneficiaries with 7 or fewer hospice care days, 144 Medicare beneficiaries with more than 60 hospice care days, 57 Medicare beneficiaries with more than 180 hospice care days.


Beneficiaries by Gender


Grace Hospice rendered hospice services to 114 Male and 208 Female Medicare beneficiaries in a calendar year.

Beneficiaries by Race


Grace Hospice provided hospice care to 210 White, 103 Black, 9 not disclosed Medicare beneficiaries in a calendar year.

Medicare/Medicaid Eligible Beneficiaries


At Grace Hospice, 36 beneficiaries enrolled in Medicare Advantage and 74 beneficiaries were eligible for Medicaid for at least one month of hospice care in the calendar year.


Beneficiaries with Primary Disease Diagnosis

At Grace Hospice, distinct Medicare beneficiaries who received hospice care for a primary diagnosis are 32 of Cancer, 112 of Dementia, 43 of Stroke, 40 of Heart Disease, 23 of Respiratory 72 of Other Diseases

Site-of-service Hospice Beneficiaries

At Grace Hospice, distinct Medicare beneficiaries who received the majority of their hospice care days are 222 at home, 76 in an assisted living facility, 12 in a long term care or non-skilled nursing facility, 11 in a skilled nursing facility,

Services Provided:
Services available at Grace Hospice are mentioned below along with the information that who will provide the service like whether it will be provided by hospice staff or will be arranged from any 3rd source or outer source.
Services AvailableProvided By
Home Health AideHospice Staff
CounselingHospice Staff
HomemakerProvided under Arrangement
Medical Social ServicesHospice Staff
Medical Supply ServicesProvided under Arrangement
Nursing ServicesHospice Staff
Occupational TherapyProvided under Arrangement
Physician ServicesProvided under Arrangement
Physical TherapyProvided under Arrangement
Short Term Inpatient CareProvided under Arrangement
Speech Pathology ServicesProvided under Arrangement

Quality of Patient Care:
Quality of patient care is measured based on the survey done by the patients who received the hospice care, as well as the experiences of their informal primary caregivers. Main points included in the survey are treatment preferences, beliefs/values addressed (if desired by the patient), pain screening, pain assessment, dyspnea screening, dyspnea treatment,patients treated with an opioid who are given a bowel regimen.
Measure NameScore (in %)National Average
Treatment Preferences 100.098.3
Beliefs/Values Addressed (if desired by the patient) 99.793.6
Pain Screening 98.993.9
Pain Assessment 97.577.7
Dyspnea Screening 98.397.3
Dyspnea Treatment 97.894.6
Patients Treated with an Opioid who are Given a Bowel Regimen 100.093.3
Employee Count:
Grace Hospice employee information is available below according to the service area, it is also divided among volunteer and employed count.
Services Employed CountVolunteer Count
Home Health Aide40
Counseling1.5 0
Medical Social Services10
Registered Nurses50
Practical/Vocational Nurses0.5 0
Other Personnel4 49
TOTAL1649
Authorized/Official Person Profile:
Officially authorized person to contact for any management issues or complaints of this hospice are as below. Person's position and contact details are also mentioned below.
Name: Dennis E Knoff
Position: Vp/authorized Official
Contact Number: 248-824-6000
Professional Identification Codes:
NPI number stands for National Provider Identifier which is a unique 10-digit identification number issued to health care providers in the United States by the Centers for Medicare and Medicaid Services (CMS).
NPI details of stated hospice are as mentioned below.
NPI Number: 1053696963
NPI Enumeration Date: 12 Oct, 2011
NPI Last Update On: 10 May, 2019
Medical Licenses:
Hospice can have one or more medical licenses for different specialities in the same state or different states. Related medical licenses for Grace Hospice are as mentioned below.
SpecializationLicense NumberStateStatus
Home Health HCO14794VirginiaPrimary
Business Mailing Address:
Business mailing address can be used for mailing purpose only, for visiting purpose patients need to refer above mentioned address.
Address: P.o. Box 99278,
Troy, Michigan
Zip: 48099-9278
Phone Number: 248-824-6000
Fax Number: 855-618-6655
Patients can reach Pinnacle Senior Care at 7447 Business Park Drive, Suite 102, Norfolk, Virginia or can call to book an appointment on 757-644-0180.

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